Shipping Policy
At Devriz Professional, we aim to deliver your skincare products safely and quickly across India. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 24–48 hours after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed, it is handed over to our logistics partners for delivery.
Delivery Time
Estimated delivery time depends on your location.
- Metro Cities: 3–5 business days
- Tier 2 & Tier 3 Cities: 4–7 business days
- Remote Areas: 5–8 business days
Please note that delivery timelines may vary during festivals, sales, or unforeseen logistics delays.
Shipping Charges
Shipping charges may vary depending on the order value and delivery location.
In most cases, standard shipping is free on eligible orders, while a minimal shipping fee may apply to smaller orders.
The final shipping cost will be displayed at checkout before completing the payment.
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email. You can use this tracking number to check the status of your delivery.
Delivery Issues
If your package is delayed, lost, or damaged during transit, please contact our support team within 48 hours of delivery so we can assist you promptly.
Incorrect Address
Please ensure that the shipping address provided at checkout is accurate. Devriz Professional will not be responsible for delays or failed deliveries due to incorrect address details.
Contact Support
If you have any questions regarding shipping or delivery, please contact our customer support team.
Email: support@devrizprofessional.com
Response Time: Within 24 hours on working days.